![]() ![]() so if you land in the CXC I recommend you power through the internal fatigue to take advantages of all the great benefits that First Tech does give you, and join their other great work environments internally, - more.įirst Tech has been a great place to work and if you're interested in getting into Financial Institutions. time is given to you to train internally with other departments. This is most likely department specific though. Got to the point where this doubt bled into my mind when i was there all the time. they do teach great service, but I felt more appreciated when I got applications submitted than when I solved complex member issues that many other agents would just push to back departments or get escalated management. Also good to point out that it is more sales-driven and by that i mean(lending applications) than Service-driven. Draining to the point where you don't want to do anything after your shift and between taking advantages of the benefits and just resting, rest seems far more attractive, which is crazy factoring in how extensive these benefits are. While it is WAY more lax than other inbound call centers, it is without a doubt the most draining job I have had in my career. ![]() Was very good at my job(as Told by multiple Managers and Q/A), the hardest part of the job is the job itself. Was Hired through a Talent sourcing company's recommendation, Apart from PTO (Because using sick time will will also deplete PTO), The Job's general benefits are extremely good, paid online college up to bachelor's I believe, LinkedinLearning for free(250+ a year value), a recognize program for 100's of dollars in gift cards a month, and high quarterly bonuses if you are *extremely* sales-minded.
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